Privacy policy for satemlumoseilo.com
How we protect your personal information
Introduction to our privacy practices
Your privacy is important to us. This policy details what information we collect, how we use it, and the safeguards in place to protect your data.
We comply with Australian privacy laws and the Australian Privacy Principles (APPs).
What information we collect
We collect personal details you provide directly and information automatically generated by your use of the website.
Information you provide directly
- • Contact details submitted when making an enquiry or booking a consultation.
- • Your preferences for booking times and communication.
- • Details you share when requesting support or information.
- • Feedback or testimonials you provide about our service.
- • Any information given for identity verification or compliance.
Information collected automatically
- • Device information such as browser, operating system, and IP address.
- • Usage data including pages visited and session length.
- • Cookies and tracking technology usage for analytics.
- • Log files created by our web servers for security monitoring.
- • Preferences stored for improved user experience.
How we use your information
Information is used to provide our subscription service, improve functionality, and communicate with you as needed.
- • Managing consultation bookings and communication.
- • Delivering analytical reviews and support.
- • Improving service quality based on feedback.
- • Ensuring website security and compliance.
- • Sending service updates or important notices.
- • Responding to your requests or enquiries.
- • Meeting legal and regulatory obligations.
Our privacy commitment: We do not sell or rent your personal information. Data is used only for service delivery and improvement purposes.
When we share your data
Information is only shared with trusted providers assisting us in service delivery, or as required by law.
Third-party service providers
We use reputable partners for website hosting, analytics, and communication. Providers comply with relevant privacy standards.
Legal disclosure obligations
Your data may be disclosed if required to meet Australian legal or regulatory requirements.
Anonymous statistics
Aggregated data may be used for analytics without identifying individuals.
Your rights and choices
You may request access, correction, or deletion of your data. Contact us for privacy requests or further information.
- • Request a copy of your data held by us at any time.
- • Ask us to correct inaccurate or incomplete information.
- • Request deletion of personal data, subject to legal obligations.
- • Ask for your data to be provided in a portable format.
- • Object to certain uses of your personal data.
- • Request restrictions on how your data is processed.
To exercise your rights, please contact our privacy officer using the details provided below.
How we protect your data
We apply technical and organisational measures to safeguard personal information against unauthorised access or misuse.
Technical security measures
- • Secure server infrastructure and encrypted communications.
- • Regular system updates and security monitoring.
- • Access controls for sensitive data.
- • Data backups to prevent loss or corruption.
Organisational security measures
- • Internal privacy policies and staff training.
- • Access only for authorised personnel.
- • Periodic privacy audits and assessments.
- • Incident response planning and review.
How long we keep your data
Personal information is retained only as long as necessary for service delivery or compliance with legal requirements.
- • Account details kept during active subscription.
- • Service feedback and usage data retained for improvements.
- • Support messages stored for follow-up and quality.
- • Payment records kept to comply with regulations.
- • Consent-based communication preferences retained.
You may request deletion once your subscription ends, subject to legal obligations.
International data transfers
Your data may be transferred to service providers outside Australia, with safeguards in place for privacy.
- • Data processing contracts with overseas providers.
- • Compliance with Australian privacy standards.
- • Encryption during international transfers.
- • Limiting access to authorised partners only.
Cookies and tracking technologies
We use cookies to enhance website functionality and analyse usage. See our cookie policy for details.
Types of cookies used
- • Required for secure logins and navigation.
- • Improve website speed and usability.
- • Remember your settings and preferences.
- • Enable helpful site features for users.
You can adjust cookie settings in your browser at any time.
Policy changes and updates
We may update this policy periodically. Major changes will be communicated where appropriate.
- • Website notice of changes.
- • Email alerts for significant updates.
- • Policy version details displayed online.
- • Contact support for latest information.
Continued use of our service means acceptance of the latest policy version.
Contact our privacy officer
For privacy questions or to exercise your rights, reach out to our privacy team below.
satemlumoseilo
95 Pitt Street, Australia Square Plaza Building, Sydney, NSW 2000 Australia
Phone: +61 3 3612 9767
Email: content@satemlumoseilo.com
Last updated September 12, 2025
Effective from September 12, 2025